Understanding BAO Licence Types
The Bereavement Authority of Ontario (BAO) issues different licence types that determine what services a funeral home can provide.
Licence Types Explained
FE1 - Class 1 Funeral Establishment
Full ServiceThe full-service licence. FE1 establishments can provide:
- ✓ All funeral arrangement services
- ✓ Embalming and body preparation
- ✓ Visitation and funeral ceremonies
- ✓ Transfer/transportation services
- ✓ Cremation coordination
FE2 - Class 2 Funeral Establishment
Limited ServiceCannot embalm or hold viewings with the body present:
- ✓ Funeral arrangement services
- ✓ Transfer/transportation services
- ✓ Cremation coordination
- ✓ Memorial services (without body)
- ✗ Embalming (must contract out)
- ✗ Viewing with body present
TS1 - Class 1 Transfer Service
Transfer OnlyFocuses on transportation and basic care:
- ✓ Transfer of human remains
- ✓ Refrigerated storage
- ✓ Coordination with funeral homes
- ✗ Funeral arrangements
- ✗ Ceremonies or visitations
TS2 - Class 2 Transfer Service
Basic TransferMost limited licence type:
- ✓ Transfer of human remains
- ✓ Delivery to funeral home or crematorium
- ✗ Storage of remains
- ✗ Funeral arrangements
- ✗ Any ceremonies
Why Licence Type Matters
When comparing funeral home prices, understanding licence types helps you:
- •Compare like with like: An FE2 may quote lower prices but cannot offer embalming or open-casket viewing.
- •Avoid surprises: A transfer service (TS) cannot arrange a funeral - you'd need an FE as well.
- •Understand limitations: Some services must be contracted to other providers.
Frequently Asked Questions
What is the BAO?
The Bereavement Authority of Ontario (BAO) is the regulatory body that licenses and oversees funeral homes, transfer services, and cemeteries in Ontario. They ensure consumer protection and industry standards.
How can I verify a funeral home's licence?
Visit the BAO website (thebao.ca) and use their licence lookup tool. Enter the funeral home name or licence number to verify their current licence status and type.
Can I file a complaint against a funeral home?
Yes. The BAO accepts complaints about licensed funeral homes, transfer services, and cemeteries. Complaints can be filed through their website or by contacting them directly.
What happens if a funeral home operates without a licence?
Operating without a BAO licence is illegal in Ontario. Unlicensed operators can face fines up to $25,000 for individuals and $50,000 for corporations, plus potential jail time.
Find Licensed Funeral Homes
All funeral homes in our directory are verified as BAO-licensed.
Compare Funeral Homes